Shipping & Returns

If your order arrives damaged or you receive the wrong item, please contact us within 2 days of delivery at hello@skinsanctuarysd.com so we can make it right.

Damaged or Incorrect Orders

At Skin Sanctuary, we carefully select professional skincare products that support healthy, long-term skin results. Because skincare is highly individualized and for sanitary reasons, all product sales are currently considered final unless otherwise specified.

Returns & Exchanges

If you have questions about a product purchase or experience concerns with a product, please contact our team. We are happy to provide guidance, troubleshoot your routine, and recommend alternative solutions when appropriate.
Orders are processed within 24 business hours of receiving your order confirmation email, excluding weekends and holidays.

Shipping Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can follow your package every step of the way.

Please note that shipping times may vary depending on carrier delays, weather conditions, or high-volume shipping periods.
Flat Rate Shipping: $8
Free Shipping on Orders Over $300

Shipping Rates